1. Navigate to the page where the issue occurs or where you have a question.
   
2. Click the "Support" button at the top right of the platform
   
3. Choose "Submit a ticket"
   

Please also include what you’ve already tried to resolve the issue yourself.

2. Submitting a ticket via email or by phone call
Are you submitting the ticket via email or by phone call? Then be sure to include the following information:

• A clear description of the question or issue

• Screenshots that clarify the question or issue

• The account you are logged into

• The page you are viewing

• The crop group you are in

• What you’ve already tried to solve the issue yourself

• Whether you’ve already contacted a colleague (and who)

This way, we can help you as quickly as possible.

Don’t forget to clearly include your contact details, so we can easily reach out to you in response to your ticket.