Customer Portal
How to create support ticket
There are two ways to submit a ticket: via the platform and via email or phone call. Below is an explanation of how to submit a ticket using both methods. 1. Submitting a ticket via the platform Navigate to the page where the issue occurs or where ...
How can I view the tickets of my team?
To see the tickets of your team (if there are multiple accounts within the team) you can click on the drop down and you can switch between "My Tickets" and "Team Tickets". When switching to "Team Tickets" you will be able to view all tickets of the ...
Where can I find my submitted tickets?
In order to view your submitted tickets (also refered to as "ticket history") you will have to go to the customer portal of LetsGrow.com by clicking the following link: https://support.letsgrow.com/portal/en/home. After clicking the link you will be ...